Cancellation Policy

     An easy cancellation process is available for all our esteemed customers. You may cancel your order within 12 hours of your purchase, please email us directly

    Once your cancellation request has been received, we will immediately send a confirmation email. If the request is approved, the credit amount will be made to your original method of payment. If the request is denied, a Bteeful Customer Service team member will reach out to you with an explanation.

    Your entire order amount will be refunded. Method of refund is the same form of payment used. You will receive the credit within 7 - 14 days, depending on your card issuer’s policies.

    We are unable to cancel your order after 12 hours, as it will have already gone into production. No cancellation request will be accepted once the order is shipped.

    In case you need to cancel a partial order, please provide the product name and quantity. If we get no affirmation from you within 72 hours of receipt request, we will ship the order.